FAQs
FAQs
General and Appointments
How do I book?
1:1 appointments — including Women’s Health Physiotherapy, MOTs, Menopause Mentoring, and Remedial Hypnosis — can be booked online.
To join a Pilates class or workshop, please email to check availability.
Do I need a referral?
No referral is needed — you can book directly.
Do you take a deposit?
For new patients, a non-refundable deposit is taken upon booking.
If you reschedule with at least 48 hours’ notice, it can be transferred to a new date. Less than 48 hours’ notice or non-attendance may incur the full fee.
How do I cancel or change an appointment?
Please email at least 48 hours in advance. Please see Terms and Conditions for full details.
Do you accept private medical insurance?
Yes — I’m registered with WPA and can invoice them directly for eligible treatments.
I’m not registered with any other insurance companies. Some insurers will allow you to claim back treatment costs, and receipts can be provided for this purpose. Please check with your insurance provider before booking an appointment.
How can I pay?
Online deposits and payments are made securely by card.
In-clinic payments can be made by card, cash, or bank transfer.
Is there parking near the clinic?
Yes — there’s some free on-street parking close by and a free public car park just a few minutes’ walk away.
Is the clinic accessible?
There’s one step into the clinic and a standard toilet on site. If accessibility is an issue, please ask about a virtual appointment.
Physiotherapy and MOTs
What should I wear?
Wear comfortable clothes that allow you to move freely. Depending on the area being assessed, you may be asked to adjust clothing for visibility of movement or muscles.
Do I have to have an internal (pelvic floor) examination?
Not always. Internal examinations are sometimes recommended for a clearer assessment but are never mandatory. Your comfort and consent are always prioritised.
Will I get treatment in my first session?
Usually, yes. You’ll always leave with advice and exercises to start with, and where appropriate, manual therapy may also be provided.
Pilates
Do I need to have done Pilates before?
No. Mixed Ability classes are suitable for all levels. Intermediate/Advanced and Express Advanced classes are for those with prior experience or higher fitness levels.
How do I book a Pilates class?
Please email to book or to check availability. Saturday sessions can sometimes be booked online as pay-as-you-go; block bookings are arranged by email.
What if I can’t make a class I’ve booked?
Most classes are booked in blocks. If there’s space in another class, you may be able to swap that week. Otherwise, the session is forfeited. Please see Terms & Conditions for details.
Remedial Hypnosis/Control Method
What is the CONTROL Method?
CONTROL is a type of remedial hypnosis without trance, designed to help you change subconscious patterns that affect how you think, feel, or act.
What can it help with?
CONTROL can help with anything related to how you feel, behave, or act.
This may include challenges such as anxiety, stress, sleep issues, confidence, unhelpful habits, or limiting beliefs.
Can I book this online?
Yes — Free initial consultations can be booked online, and you’ll be asked to complete a pre-session form. If I need to clarify anything, I’ll contact you before your appointment.
Still have a question?
If you can’t find the answer you’re looking for, please get in touch — I’ll be happy to help.
Click below to go straight to the Contact page.
Stay Connected
Join our community for women’s health tips, clinic updates, and early access to workshops and courses.
Get in Touch
Thrive and Shine Women's Wellness Studio
Corner House
Woodborough Road
Winscombe
BS25 1AQ
07862620259
Thrive and Shine Women’s Wellness provides Physiotherapy, Pilates, menopause support, and remedial hypnosis / CONTROL method for women across Winscombe, Weston-super-Mare, Cheddar, Axbridge, and North Somerset.
© Copyright 2026. Thrive and Shine Women's Wellness. All rights reserved.
Privacy Policy
Terms and Conditions